Maybe, maybe not. People like her are far more common than most people realize. I know my officers wouldn’t bother doing more than gripping for a day before moving on to find the next “satisfied customer” just like her.
I was instructed by my father very early on that there were two kinds of people to never argue with, judges and police officers. Not to kowtow but to just treat with respect. As a successful moonshine man he managed to never end up in jail following that code. So I’ve always counted it as sound advice and been well treated in return.