My guess is that during Lowes manager training for deliveries, he was instructed to "do whatever you need to do to make the customer happy!"
The manager should have quietly switched drivers.
Why wasn’t her order just assigned to another truck? Or if the manager gave a damn he could have taken a Lowe’s loaner truck and delivered it himself.
I smell the odor of a racist manager who took great pleasure in dumping the crap news on the black driver. I hope he cleans them out real good.
Why are the white biyotch’s feelings any more sacred than the loyal, conscientious 11 year driver’s feelings. This also involves his livelihood. I hope he gets a lawyer meaner than a junkyard rottweiler! Damn that frosts me!