In December I purchased a policy directly from one of the few carriers offering policies through Covered California. I selected that policy, because my primary physician’s medical group would only accept two policies offered through Covered California, both of them PPO’s. The customer “service” has been appalling. The enrollment people do not speak with the billing people, so that any change in enrollment that reduces the premium results in overbilling and ultimately wrongful termination threats. The prescription drug coverage is not as advertised. My primary care physician says their procedure coding is more often than not erroneous. This incompetent/malicious “service” is the natural result of a government sponsored monopoly, which is exactly what Obamacare is.
Sorry for your troubles. For the Billions that have been spent on the stinking morass that is Obamadeathcare, every uninsured or under-insured American citizen and probably Vets as well, could have been purchased a very nice insurance policy without screwing up everything for everybody. It makes me more than furious.
This needed repeating...
This incompetent/malicious service is the natural result of a government sponsored monopoly, which is exactly what Obamacare is.
What makes it worst is the fact the FTC is supposed to oversee possible market consolidation (those in Rio Linda, i.e. monopolies).
John Roberts has NSA, CIA and FBI files at the White House.
5.56mm