Her mother doesn't understand, but this youtube https://www.youtube.com/watch?v=vyILtsfgDis shows that she is not well, and likely messed up on drugs. There were several complaints about her work at her mother's office on a business review site YELP, but they have been removed.
Sounds like she could use a priest praying over her, especially if she’s unlikely to recover. As you say, it sounds as if her life was badly screwed up. Maybe drugs or something.
They used to call that "Extreme Unction" when I was young.
A priest at Santa Rosa Memorial Hospital was praying over a woman critically injured by gunfire after she rammed three deputies with a car at the end of a 20-mile pursuit, her mother said Friday