Link to the interview.
http://www.cnn.com/video/?/video/us/2014/10/04/nr-sick-passenger-seatmate-newark.cnn&hpt=hp_t1&from_homepage=yes&video_referrer=http%3A%2F%2Fwww.cnn.com%2F#/video/us/2014/10/04/nr-sick-passenger-seatmate-newark.cnn
Fed.gov is completely incompetent and hasn't a clue on how to handle this.