Let me guess: The instructions were in English? Or perhaps cursive?
Possibly the high school graduate they hired couldn’t read the label.
My exact thoughts when I read the title.
It's interesting that you mention that. There was a product I bought not long ago, I can't remember what the exact product was, but it was a chemical sort of product like a pesticide or household cleaner. I am a label reader... "the label is the law" is ingrained in me from my days being a licensed herbicide applicator on the Railroad... anyways I was looking at the bottle for instructions and precautions but I couldn't find it because half the damned label was in Spanish. I was pretty pissed off when I thought to myself, "What if I was looking for emergency poisoning instructions?"