You should tell them the Ukrainian rockets kill more civilians that separatist.
That’s only because the Russian rebels are hiding behind apartments, and women and children, and seeking safety in the the debris fields of MH17 while their leaders like Strelkov runs away to Moscow.
No. You truly are unaware. There is an “underground network” of trusted individuals continually sending information (locations of military, convoys, Grads etc, often with phone snapshots) to Ukraine military.
these folks are not uninformed!