6 mos ago my Dad called daily for 8 weeks to get an appt. With a pcp to get a referral to the eye doctor. (Army, Phillipines, kaboom, blind in one eye).
Had to call his Congresscritter. They called back the next day.
I use the VA medical centers in Helena and Salt Lake City. Have never experienced calling and not getting an appointment. Sometimes they are weeks out but they have always scheduled something on one call.
Interesting you called the Representative, I’d bet if asked in the last couple of weeks, he/she would have sworn they never heard anything about appointment delays ever...