Who is benefitting from manipulating the lists? I know that bonuses, promotions, and recognition are passed all ‘round management and staff for making the books look good, but what about among the patients themselves? Are “easy” patients being taken over more difficult cases? Are patients being encouraged to pay some sort of “fee” to receive treatment? Do some patients have the “pull” to get on lists no matter who may be ahead of them?
All of that?