Why do they bonus for doing there jobs? Just like IRS, HHS, Teachers & etc. they want more and more $$$$$$ for nothing look at schools, colleges, IRS, FBI, NSA & etc. all perks they get from working class in USA. Now they R making more than the TAX PAYERS who R paying them. Something about that is not right. And to say nothing about Congress and 98% of elected officials all over USA. Go look at RU cities halls & there waste. And its 1000 time in DC. Only in American do they ask us for $$$$ to get them there job & then miss use R TAX $$$$. Wake up people. God please protect us from R leaders.
Auditing or monitoring case loads showed that there was a long wait time for vets to be given appointments. So, rather than insist that the managers crack down and solve the problem (something which may have been thwarted by the union members anyway), Congress decided to throw money at the problem. As an incentive to reduce wait times, Congress offered bonuses.
Seeing an opportunity to make some extra money, or realizing that they could not possibly make the union workers be more productive, the managers came up with a scheme which would create secret waiting lists. This way, it would seem that great progress was being made to reduce waiting times, at least on paper! The people who were put on the lists thought they were going to get appointments, so they simply waited and suffered, or died. Also, the managers were able to disable the computer codes which tracked the case loads so that those who were put on the lists wouldn't show up.
Let's personalize this though. What if some of the people on the waiting lists were survivors of:
The Bataan Death March
Omaha Beach at Normandy
The Battle of the Bulge
Guadalcanal, Iwo Jima, Peleliu, Saipan, Okinawa
The withdrawal at the Chosin Reservoir
Agent Orange, The Tet Offensive
The wars in Iraq and Afghanistan.
The managers decided that it was simply someone who would have to "wait." And so they waited, continued suffering, and some died.
I wonder if the cadets at West Point understood on an unspoken level the essence of the Obama Administrtion VA scandal. The scandal meant that if the enemy didn't make them suffer and die, then the United States would finish the job.