I always flew Continental, and was happy with them.
Alas, the United/Continental merger has proved the truth of the Ice Cream/Dog Poop principle, which states that when you mix a gallon of vanilla ice cream with a tablespoon of dog poop, the resulting mixture tastes a lot more like dog poop than ice cream.
The combined airline is as as bad as United ever was, but now it serves all of Continental’s old routes, so I am stuck flying them out of Newark.
“I always flew Continental, and was happy with them.”
Before they turned into United, I logged close to a million miles with Continental. Never had a problem. Had a couple of problems with United, but mostly at Ohare. Nothing that would scream I will never fly you again.