The Geek Squad sucks!!!
They are way overpriced and wind up sending virtually everything off site when it requires a hardware issue.
Tried to get me to buy a new machine instead of taking my cracked laptop monitor in for repair.
They had previously replaced it under warranty, but the hold down screws were over tightened resulting in the screen cracking again.
They wanted $400 for the repair. Had it done by a local guy for $125.
It was not my first run in with them, but it was my last.
Ive had more than a few people come to me with geek squad overpriced and poor repair work.