Amazon plays a smart game.
That said, I think the drone delivery thing was just for fun (though it may come about some day).
I am surprised that he hasn't sold physical franchises (locations) that can receive bulk shipments overnight and thereby offer free next day shipping to most cities and small towns. Shipping (cost and time) is the primary problem with buying on Amazon.
Otherwise, Amazon is the best. Great service, great array of products.
I own ETF's that own Amazon, but I don't own any shares directly.
If you write an ebook and market it online with them they roughly take 2/3 and give you the remaining 1/3. Pretty greedy suckers if you ask me...
When you think about it how do brick and mortar stores in business? Impulse purchases. I don’t like Best Buy, but when the wife is in Kohl’s I’ll wander over and “demo” items I might order later on Newegg, Amazon or Ebay.