Before I went to work for UPS, I was self-insured. The insurance agent came to my home and sold us our policy. He explained it and answered all our questions. Anytime we had a problem, all we had to do was give him a call and he would take care of it. You can’t beat personal service. I believe that company offered health insurance plans are and were a mistake. Health care costs would be much lower if this was the case. Every decision in life should be up to the individual, not a group.
Amen to the last part of you’re post.