Disagree.
It's all about negative and positive reinforcement.
They caught hell from us (negative reinforcement) when they made their initial decision about Phil Robertson products.
We need to reward them now (positive reinforcement) for correcting that bad decision.
Others will learn from our treatment of Cracker Barrel.
I agree. This sounds like some exec at Cracker Barrell made a decision to pull the products... and after the quackback... some higher execs reinstated it. But I agree... we have to support when the right decisions are made.
“They caught hell from us (negative reinforcement)”
Sorry, but that is punishment, not negative reinforcement.
Negative reinforcement is where an unpleasant stimulus is applied continuously and stopped only when the desired behavior is displayed.
It's all about negative and positive reinforcement. They caught hell from us (negative reinforcement) when they made their initial decision about Phil Robertson products. We need to reward them now (positive reinforcement) for correcting that bad decision. Others will learn from our treatment of Cracker Barrel.