I work for a much larger outfit than Comcast and other than being a customer I have no connection to Comcast whatsoever.
I wasn't sticking my tongue out at you. I was only trying to point out how geographic location can return much different Customer Service results from digital content providers.
I can believe that.
Here in Maryland Comcast acted like the monopoly that they were. You call them with a problem that sometimes they caused and many times they couldnt care less, they acted like they were the government.
Then the county let Verizon put their fiber optic cables underground (or above lines) and suddenly comcast had competition.
Just the equipment is like day and night. Comcast cable online TV guide and menus are near worthless.