>>>I can’t tell you what the president said, that is off the record<<<
Which is you should have refused to attend. (Spit)
I'll give him credit for getting something out of the meeting: the comments above speak volumes:
1. As mentioned by others, the frustration is all about message and perception (how dare people not understand!)
2. They OBVIOUSLY don't understand ANYTHING about insurance or business practices. Exactly why the government - and these yahoos in particular - are in way over their heads... to our detriment.