So, is there some reason the contractor couldn’t have simulated a year ago several million users attempting to use the web site simultaneously?
Look, the people running this show have never launched a website before. Nor have they ever, in their lives, sold an insurance policy.
So, what would you expect?
They've never run a hospital, either. Nor do they know squat about medicine.
But they're going to handle health care for 300 million people. And that's not going to work any better than their website.
Count on it...