‘deluge of customers’? They couldn’t have figured the first day would be busy?
And we should feel comfortable knowing people this clueless are managing our health care.
Once upon a time last year a nearby university (not mine) fielded a database module for financial aid that was insufficiently load-tested, and on the first day students were locked out of their financial aid exactly like this. Actually, it took the IT staff a week to fix it. Those who weren't fired. Yet.
This, however, is the federal government, wherein failure is only a means of demanding bigger funding. They have top people on it. Who? Top people (cue to closing scene of Indiana Jones). Oh, and it gets better. The people enforcing it are the IRS. The same people who ran conservatives through the wringer with respect to audits and exemptions are now going to be in charge of seeing who gets medicine.
It is simply astonishing to me how the proggies can look at this fiasco and not realize that it isn't their ticket to power, it's their ticket to irrelevance. Nevertheless, for those of them who are going to be depending on 0bamacare for their pacemaker, I wish them luck. You know how "glitches" can be.