Best Buy is in a very tough market. Look at their former competitors: Circuit City, Electric Avenue, Comp-USA, etc.
Who competes with them now? Fry’s? H.H. Gregg? Tweeter? None of these stores has broken out, and they all have their issues.
What did we have in the old days? Radio Shack, a very overpriced Ma and Pa, or a Lafayette if you were lucky.
No one is going to make a better Best Buy, because there is no money in it.
I like H H Gregg. You can find salesman and can info. Also they don’t pressure you to buy unneeded stuff. They will mention the extended warranty, but if you so no, they let it go.
At Best buy, you got to say no at least 3 times, and finding a saleman, much less someone who knows anything is damn near impossible. Returns at Best Buy are a joke. I swear, it must be their official policy to screw their customers.
I won’t bother telling my long story of my first attempt to buy a computer from them, but it poisoned me forever on them.