MSG Bowman, thank you for your service to our country.
My wife & I are retired warrant officers. We did our initial signup with the local VA two years ago, in person. Our experience has been such that we will cling to our civilian care providers with a death grip. It is like the VA doesn’t exist except as a special needs jobsite for those on the opposite side of the counter.
The VA initially called it a hiatal hernia (acid reflux). Not even close. So, after 6 YEARS of appeals, I finally got an appraisal I can live with. It still ain't right, but I am tired of the fight.