As you know USPS has something very comparable to this (applications for nonprofit mailing rates) and I had a good 30 years experience working in that area ~ and rewriting the rules from time to time as things changed. Our best guy did just over 500 approvals in one month of eight hour days!
I doubt that mega form IRS issues (one form for several different broad classes of applications) can be handled that fast, but it shouldn't have taken more than half an hour to write up an approval for the boss to sign!
Something horribly wrong happened ~ and I don't think it was because a branch chief called Headquarters with a question!
Keep your eye on Holly ~ she got fired ~ but she also said she (they) thought Cincy was working the cases as normal.
It will eventually come out that the productivity rates were normal ~ which they would be whether that handful of new cases were worked.
Three years delay is criminal! There's a crook in the mess and he or she needs to be ferreted out.
Why do you always find a way to defend big government? Don’t you realize that FR is a conservative site dedicated to fighting big government and its abuses? I think you’d fit right in on a GOP-e RINO site.