I have my boarding pass stub from TWA 800 from earlier in 1996 tacked to my office wall.
She and a number of other TWA employees quit when the company refused to tell them exactly what happened. She says that some of the senior officials admitted that things were being covered up, but refused to give details, so she and the others walked.
If you want to read an interesting novel dealing with Flight 800, I recommend Nelson DeMille's Night Fall.