“on a theoretical level I don’t mind anyone looking at my phone records (if someone wants to waste their time - knock yourself out”
No, it may indeed be you that gets knocked out, due to naivite. “Anything you say can and will be used against you in a court of law” is equally true for “the hundreds of phone calls, which include wrong numbers, may include numbers we have flagged for whatever reason and put your every action under police scrutiny.”
From a stockholders point of view, I would be appalled that they would issue a statement that would not include at least “we will vigourously defend our customer’s privacy rights under any circumstance.”
Dear ATT
Thank you for making the switch from Verizon to you a very seamless effort and one for which I am very grateful. The salinas store rep, Hector, did all the leg and paperwork and in a matter of minutes, I was receiving calls on the new system from my old phone number which I was able to keep.
I hope the relationship will be a long one as I had Verizon over a decade and during that time spent thousands of dollars with them.
Like almost any personal or business relationship, trust is the glue that allows us to continue. I take at face value the statement from Hector that “I spoke to my manager and ATT is not at this time routinely handing over your call details, although we can’t guarantee that in the future.”
Fair enough, given that I now live in a police state. But if it is disclosed that you are currently handing over information on this new account, the 2 year agreement will have been based on fraud and subject to not only cancellation without penalty, but also actionable for damages.
Sincerely,