‘That’s not to say that there weren’t lighter moments. Miller’s big concern? Customer service. IRS Commissioner at hearing: “We provided horrible customer service here. I will admit that. Horrible customer service.” ‘
GLAD someone thinks it is a ‘lighter moment’. In case it escapes you, the CUSTOMERS in this case do not have an option to ‘shop elsewhere’.
Good point and well stated...
We are not CUSTOMERS... let’s dispense with that tommyrot crap right now. We are TAXPAYERS.
CUSTOMERS are buying a product willingly. We are not and our only choice to not buy the product is to NOT EARN ANY MONEY or NOT LIVE HERE or GO TO JAIL. Those are not choices a CUSTOMER makes.