Being a dispatcher isn’t the easiest job in the world either.
One thing not needed in dispatching is emotion.
I understand that, but to tell the woman that they would send the police when a car became available is just wrong. She should have been a little more reassuring.
True. . .but basically telling a hysterical girl that just told you she’s a kidnap victim that was held for 10-yrs and just escaped that “we will get around to seeing you when we get a chance” is hardly an acceptable response.
Re dispatchers: I have no experience AT ALL in it, but just watching the recent movie “The Call” about it gave me some pause -
I’m not sure how I would stand up to handling incoming distress calls 40 hours a week.