Believe me, it is hard for us to wean our way off JCPenney’s. We’ve been loyal customers of the store for at least 3 generations.
It is rather amazing how quickly poor management can destroy a well-established firm these days
I work there....we’ve lost so many customers that it’s hard to believe the difference from just a year ago....and it wasn’t all that good then.
The public is very angry over these changes, and they were quick to air their anger to employees daily....getting to the point where employees left...it was like getting beat up every day. These were long term employees leaving.