I would have done the same , good woman you have there .
This is typical Miami BS though and sadly he most likely will not be fired or reprimanded .
My hubby used to take this train to get back and forth to school before he learned to drive . Groups of thugs used to board it quite often being loud and disruptive and the security guards would all run to another car in the train and say nothing about it . They only pick on the ones they know won’t fight back .
I don’t understand why anyone would actually pay money to vacation in that city because this is typical behavior for both police and security guards in Miami.
Typical S Florida...totally corrupt, no ethics and inhabited by pure scum. Cops are thugs, teachers are obama worshiping gutter whore and with very few exceptions no place is worth living.
I still have rental prop there and go back occasionally and it gets worse every time.
Decent folks are moving out. Its not just Miami but all of S Florida.