i believe ya, but i just have literally never personally heard of it happening. and i agree with whoever said that the customer service has been fantastic with Apple. My husband rants and raves about Apple, hates it, says it’s communist etc. He’s the only one in the family without an iphone, but every time you turn around he’s got some issue with his android and having to run to Verizon to have it straightened out. The iphones [knock wood] have never had a problem. i have the ipad3, there was a problem with the button, i took it in, she said it obviously was a defect and gave me a new one on the spot, after transferring all of my apps and data to it.
oh and my husband? he can frequently be seen using the ipad2 which belongs to my daughter. we roll our eyes at his Apple rants LOL!
Haven’t got a dog in this hunt, I still use an old non-smart phone, but everyone I know who has an iPhone has broken the screen, some more than once.
And I am talking at least 30-50 people, counting co-workers. It is one of many reasons, I don’t want a smart phone of any kind.