Best Buy: generally there’s a lot (lot!) of employees around, but somehow they manage to make the service you get, suck. Returns section which also houses online store pickups is always busy and while there’s 10 people back there only 2 are actually taking customers to help.
JCPenney: the expected pro-homo craze backfired on them big time. Further trying to be Old Navy when you’re just “Old” doesn’t cut it. The insides and outsides of the stores look like what you’d think an upscale soviet department store from the 1980s would look like.
Radio Shack: the comic book stores of the electronics world. Helpful service folks, but the place is always understaffed. Often not in great neighborhoods but strip malls in iffy areas of town.
Sears: has some of the JCP issues without the I love homos failed campaign. Often can’t match prices elsewhere, stuffy store layouts that make people unsure where they are going (or even are currently), desperately needing modern store remodels, some departments have no people out on the floor for customers.
The Sears at my local mall is closing and being replaced by a Sports Authority. We could really use a place with a good selection of athletic shoes. These days Footlocker only sells the kinds of basketball sneakers people get shot over.
I’ve never had a problem at our Best Buy, either purchasing or returning for repair (a heavily used and then dropped laptop that was close to being off the warranty). They do have too many people working the floor. You can’t walk five feet without a different salesperson asking if you’ve been helped.