Accompanied my elderly aunt to a cardiovascular surgeon .... the doc (considered a good one) came in with his laptop, all but cursing, trying to get her info on it. I think he looked up at her a couple of times. The nurse had warned us that he would also have to do a brief exam - the government 'required it' in addition to the followup on her condition that he would normally do. He was in a foul temper to start with so the appointment started out rocky and didn't get much better. My mom also had an appointment this week and her doc came in carrying a laptop & trying to get her info on it & up-to-date .... this doc wasn't a happy camper either.
During my wife's cataract surgery last year the process for the first eye went smoothly. When we arrived for the final consult on the second eye we were told the appointment might take longer than normal because they had to convert to Electronic Medical Records.
The 5 minute visit turned into an hour. Patient history questions already answered on paper forms were asked again so they could enter it directly into the computer. Instead of writing notes for later transcription the doctor had to pick up a microphone and record an audio file while we sat there.
Perhaps their implementation was an example of "worst" practices, but we were not impressed.