I don;t know what state you live in,, but the populace here is full of communication issues.. you work thru it and deal with it,, but tasering folks shopping, come on.. Welcome to FR, btw.
I lurked for a long tie before joining.
The story doesn’t how long the woman has been in the states. She is 44 and has a name that sounds very Chinese but say it is anywhere in the Pacific Rim Asiatic states......It changes not my statement. It was nt the first time the woman had problems at the store. I have run into some immigrants (legal and illegal) who speak and understand English (may not be perfect but it is more than good enough to get by) but as soon as it suits them they feign ignorance...no comprende. Oh I don’t understand. The truth is that if the person is that non functional in the host countries language they need someone to go with them to the store. They also need to get enrolled in English language classes
Try any of this in France or Greece or Russia or China or Mexico....if you are in part of the country that does not speak your language it is darned easy to find someone else who will translate for you.
I am tired of having the US borders, language, and culture treated like trash just so we can be PC. Learn our language or leave. That is not an unreasonable request of those who come here and want to live here
There are certain towns in California where English is not spoken at all. No wonder VDH calls it Mexifornia. So enjoy yourself in your once golden state