Here is what to do if you want to get a lift from a Vogon... forget it. They are one of the most unpleasant races in the galaxy - not actually evil, but bad tempered, bureaucratic, officious and callous. They wouldn't even lift a finger to save their grandmothers from the Ravenous Bugblatter Beast of Traal without orders signed in triplicate, sent in, sent back, queried, lost, found, subjected to public enquiry, lost again, and finally buried in soft peat for three months and recycled as fire lighters. The best way to get a drink out of a Vogon is to stick your finger down his throat... and the best way to annoy him is to feed his grandmother to the Ravenous Bugblatter Beast of Traal. -Douglas Adams The Hitchhikers Guide to the Galaxy
Substitute any mindless federal bureaucrat for Vogon, and it pretty much describes all government agencies.
Just don't let them read their poetry to you.