Thanks. Rarely have a much of a problem except when FR is down, but one thing that should be included in your advice is a free speed test: http://speedtest.net/.
Wait till you see Begin Test and hit that (NOT Start now to increase speed)
Mine was 14.21mbps download, and 42ps for ping, and 0.86 for upload, which is good for $22.00 a month from Verizon (with phone service). Thank God.
Correction, that is $30.00 a month for high sped internet enhanced, plus 29.00 for Verizon freedom essentials, and 13.50 for taxes, including 2.33 for the Obama Phone (actual name) via the universal service fee, which may essentially be a campaign contribution.