[Coldwater Creek]

I spent last week in the hospital for a lung infection. On the FIRST day, a patient service person came into my room and demanded I pay the bill right then and there, even though I have insurance. I refused to sign her papers and said send me a bill after insurance pays. I was shocked, even though I shouldn’t have been.

[Biggirl]

When I was in the hospital this summer, I was asked questions about the stuff that I brought, which was the clothes on my back and my pocketbook and bag of Bible and spirtual books. I was having a rough first night in the hospital.