That company has been in financial trouble for a long time despite pandering to "traditional families" for its entire existence. They had to do something and they did. Layoffs were already expected before the flap as part of restructuring.
Chick-Fil-A will 'win' short term but it's anyone's guess if it'll be sustained. Any business needs a steady supply of new customers and if young people do not become patrons over this issue, he'll eventually go out of business.
They will continue to grow and add customers because they have a good product at a reasonable price and they have the best customer service not only in the industry (fast food) but maybe for any industry. There is not one full service high end restaurant I have EVER been to that compares to the consistent friendly customer service of CFA.
My 46 year old daughter started her first job with Chick-fil-a at age 16. She worked her way up to assistant manager and earned one of their $1500 college scholarships.
Ironically, she is now legally married to her female partner in D.C.
I have no idea what they are doing for dinner, but hubby is picking CFA up on his way home from work tonight, before he goes to band rehearsal at church.
Keep dreaming.
Inserting reason into these threads is never welcome.
Repeat after me:
JC Penny was at the top of it’s game until it featured ads with same sex couples, then it fell to the bottom.
Chick-Fil-A’s politically driven surge in business is forever. Being neutral is bad business.
You may have to practice for a while before you can say either with a straight face, but trust me, it’s the party line.