If the J C Penny board does not fire CEO Ron Johnson quick, the company may as well close and dissolve.
This idea, as with all prior ones over the past year has taken a major retailer known for fair prices on good, basic products and turned it into a wreck. It used to be nicer than Sears for casual clothes, underwear & socks, sheets, window coverings and kitchen ware. It was never a Target or a fancy department store, but worth a visit for the above items. Now it has lost its character. It wasn’t just the gay thing, it was a blast of bad ideas that made Jane and John Shopper confused and disappointed.
For many, many years, customers at Service Merchandise stores had the option to ring themselves out using a kiosk called Silent Sam.
Sam never accounted for more than about 2% of store transactions. Mall shoppers are not Early Adapters.