I learned a long time ago that the “newly disabled” (for whatever reason) were angry. Having a disability that comes almost over night is often like a death in the family. First is denial, then anger, then acceptance, and finally grief.
The folks with a disability that has been with them since birth have accepted that that is the way they are, and were meant to be, and go on with life the best way they know how.
When I was being trained for Paratransit, we were given many opportunities to meet with the disabled, long-term and new. There were several clients who refused to discuss rides with anyone but me. I tried to treat everyone as I would have treated my mother. Many of those clients died on my watch, and I have bittersweet memories.
I learned very quickly that if you have a cane or a wheel chair, you instantly become invisible. I try not to do that, because I know how it feels.
Kubler-Ross? My memory’s getting worse. Doesn’t matter. Please just pray that we can do what is needed as effectively and as efficiently as possible. Sweet dreams, my FRiend!