I got out from under BofA home loan ... never been late ... and they treated me and my wife like we were “trash” after we requested an “Affordable refinance program” ... and turned us over to a collection agency ... and they too treated us with total disregard.
It took us two years to finally get a “no”, without even a phone call, but e-mail to let us know.
BofA has no customer service ... and is never going to get any of my future business of any kind. We got the re-finance through Envoy Mortgage, and are very pleased with them ... contact Gregory Mmanzanaares of Envoy Mortgage gmanzanares@envoymortgage.com 303-918-7712.
Sorry for spelling:
Gregory Manzanares, at
gmanzanares@envoymortgage.com