JR.com offers free shipping/no sales tax, and they price match so I think I am going to go with them(Will contact them tomorrow) they offer returns on anything up to 14 days I believe, no questions asked..I wouldnt want to buy a laptop, not like it and be stuck with it. I guess every company has their own policy
J&R is a New York retailer that has been around forever. I have not dealt with them. Someone else here suggested Newegg, about which I have read good things. There are lots of opinons on the Net on customer service for all the online retailers. Just Google a few of their names together and you will come up with threads on the topic. Narrow it to the last year to make sure you are up to date. Good luck with your purchase.