I have an active Carbonite Account. But it doesn’t expire until January. If I cancel now, will they refund the prorated amount for my subscription?
Nope. I just renewed last month. They initially told me I was within the cancelation period, but then said, after reviewing my account, I am not eligible for a refund. I don’t intend to give them $59.00, so I told them I expect them to provide the service while I check out potential replacements when my subscription expires. I will probably have something else up and running in a couple months and will let them hold my old files.
I just cancelled this morning. I have six months left. No refund. I really chewed the guy out when he told me that! To me that is theft.