Actualy I have had many claims and not one issue. My son 16 got in a wreck, not his fault,$5000 in repairs, no problems. They paid for the repairs on the truck and went after the other guy. Well now that I think of it, none of the claims were our fault. But they were there every step of the way and followed through.
Where Allstate really fails is when YOU cause an accident and someone else is seriously hurt because of something YOU did. That person will have to go through hell to get Allstate to pay up.
It’s fine that they pay for their insured’s problems, but to me, auto insurance is more for if I cause a serious accident. I want to know that my insurance company is going to take care of the person I hurt which is where Allstate fails spectacularly.