Most people who complain about police response time don’t realize or forget the step where that police have to be dispatched to a call by someone......sadly the requirements on ability and performance for dispatchers these days is about on par with unionized public school teachers. Most dispatchers shouldn’t be dispatchers.
If at the time of this call there were other emergency calls where the dispatcher determined the available police units were needed more desperately, like shots fired, assault in progress, etc then its a call he has to make.
A social worker complaining in monotone probably didnt set off a flag till the second call.
Ive been on the scene of actual motor vehicle accidents and waited on PO-leece 45 minutes, and we are an emergency vehicle!
BTW if you were to be in the dispatch/call center during a high volumn time you would be amazed at what they can handle, and very professionally.