>>(kind of like Wal-Mart shoppers being satisfied since they’re used to being treated like criminals whereas they’ve never been to Nordstrom).<<
I’ve been snobbed out at Nordstroms, but I get your point.
Nordstrom is class as far as I have ever experienced (2 different stores regularly). They look out for you, help you, are very nice, and don’t get in your way at the same time. They also refund/exchange, no questions asked. Service as nothing I’ve ever experienced. Meanwhile, the suspicious policies and the grumps and mugwumps at cheap (”big box”) places - well, you get what you pay for.
“I’ve been snobbed out at Nordstroms, but I get your point”
I only go there a few time a year, they lighten up once you open your wallet and carry around a few bags.