The local big mall Sears is the same way. I go there for eye exams and I am often times one of the few people prowling the aisles. The product lines and store in general look old and slightly depressing. The online shopping phenomena will kill many of the old retail giants.
As far as I know my late father had only one credit card to his name- an old 60’s looking Sears card. When I was growing up all my clothes came from either Sears or JCPenny. It’s truly a sign of the times that this icon of American consumerism is dying off.