You seem to have failed to grasp a simple reality.
UPS and FedEx are not government entities, and they have computer tracking programs that wotk,
Only for-profit entities must make sure that is the case, or they fail.
Government has no such necessity. IT can't fail; at least not until the taxpayers are forced to fail thrugh excessive taxes, laws and regulations, or unemployment.
I have not heard of a single government piece of software that is not hundreds of % over budget and works. Not a single one at any government level!
Can you?
For me, the California DMV and every County in Central California come to mind.
Everyone knows government does not work well. That’s the whole point!
Gingrich has some interesting ideas how to make it work more like the private sector.