Typical, these people make their lives filing complaints.
In college, I recall a guy, probably an English major, who wrote an extremely well-written with wit and flair letter to Drake's complaining that he bought a Devil Dog with no creme. To my best recollection, I believe they sent him a case of Devil Dogs. My point is there is a mentality in some people, and this example is evidence of how it might begin, in getting everything for nothing in life.
Story two - I heard of a couple that get EVERYTHING for free by complaining. An example was they painted their house, and then complained and harassed the paint company for a refund - for a chip or peel here or there. They wound up writing a book about getting thru life like this!
So, I went to amazon to report more on this apparent parasitic subculture:
How to Sue Everyone: Ready-to-Use Legal Letters to Terrorize Friends & Family [Bargain Price] [Paperback]
How To Complain For Fun And Profit: The Best Guide Ever To Writing Complaint Letters. [Paperback]
Where there’s one lawsuit, there’s more.
They do exist. I was married to a woman like this. Took everyone she could to court for money. She would go into a supermarket, "accidentally" trip and fall....and sue.
When she wanted to be able to harass Cain publicly without making her own name public, I posted that maybe she'd repeated her successful attack somewhere else. I really didn't expect to be proven right so quickly, though it looks like the second attempt didn't work out.