You know how you'd feel if you got a call from the Post Office, "Hey, Mr. K, you know that mailing? Well, your account was short $150,000, and BTW, you owe us another $250,000 postage for that and two other mailings that failed presort and you didn't come and fix."
You know the response.
Doesn't make you "evil" ~ but it makes you "human"!
The WORST customers I ever encountered were University Deans with Ph.Ds. who didn't want to negotiate about how USPS was going to deliver mail to them ~ rather, their idea was that they should DICTATE all of that to the local postmaster.
IDIOTS. Did they imagine no one in USPS had ever had to deal with Ph.Ds? Good grief, some of my best friends were economists with degrees from more than one university!
I dislike Deans enormously.
Rather do an audit on a mob owned publisher anytime.
you are talking about idiot bureaucrats, i am talking about scientists