I remember seeing a similar case on television. If it is the same case, he was a very bad guy before his death experience. Involved in crime etc... He died and found himself in Hell (being torn apart by what he described as demons). He called out for Jesus and was “rescued”. I remember it because after his experience, he became a minister. He was truly changed by it. Sometimes, I like to think that the Lord works in mysterious ways and perhaps... just perhaps, this is one of those times.
That was Howard Storm. He wasn’t very nice but he was not involved in crime, just had a temper and was selfish. He had a wife and kids.
http://www.neardeathsite.com/storm.php