Actually, she informed them that they had to make an appointment - which is the rule for ALL marriage licenses.
THEY failed to follow the rules, so naturally you agree she should be punished?
I'll ask you the same question then. If she was acting within law and the authority of her position as Town Clerk to relegate it to some other entity within local government, then why does she need a lawyer and the argument that the State of New York needs to accomodate her religious beliefs. Why does she need to make a First Amendment argument rather than just simply say she made a policy decison and that's that.